Friday , March 29 2024

FedEx Express Careers – Network Engineering Specialist

Website FedEx

Job Description:

The Network Engineering Specialist performs one or more of the following activities: configuration management, system administration, security administration, network administration, development system implementation, production system implementation. Responds to issues related to environment, hardware, system, and/or software and implements resolution across technology areas. May support activities related to change management, outage management, and project management as well.

Job Responsibilities:

  • SSupport datacenter and customer remote sites
  • Apply technical skill set and logical problem-solving skills to reduce impact of incidents and expedite resolution
  • Monitor System alerts and provide support
  • Utilize technical skill set to accurately diagnose and communicate issues and updates to users, management and technical staff
  • Work with other IT silos in an effort to resolve incidents as well as identify root cause.
  • Address non-critical incidents in a timely manner as defined within the priority definitions
  • Display understanding of the topology, design and function of FSC networks
  • Ability to provide level II-III support
  • Assists in projects as needed
  • Monitor our incident management system (PDSM/Service-Now) and provide 2nd/3rd tier support
  • Identify recurring incidents and open/work problem tickets
  • Monitor/ work within Change Management system to support Change Requests (PDSM/Service-Now)
  • Adhere to policies and procedures as defined by the Change Management proces

Job Requirements:

  • Ability to follow policies and procedures.
  • Must possess visual acuity, i.e., close, distance, and color vision, depth perception and the ability to adjust focus.
  • Ability to read, write and interpret information.
  • Ability to sit/walk/stand for up to 8 hours per day.
  • Ability to use hands to finger, handle, or feel.
  • Ability to add, subtract, multiply and divide.

Qualification & Experience:

  • Bachelor’s Degree or equivalent in Computer Science, Information Systems, or related field and 4 years of relevant experience.
  • Experience in the networking sector with emphasis relating to the operational support of data networks, switching, routing, firewalls.
  • Work within Microsoft Visio to create, read and understand network topologies.
  • CCENT, CCT, CCDA, CCNA, CCDP, CCNP preferred but not required.
  • Knowledge of carrier-based services such as T1, DS3, Metro-Ethernet, MPLS, VPN, Fiber, QoS
  • Understanding of network protocols, including BGP, OSPF, EIGRP
  • Understanding of network technologies, including Layer 2/Layer 3 switching and routing.
  • Cisco Switching/Routing (Cisco Nexus 2K, 7K, 9K, Cisco Catalyst 2960G, 2960X, 3650, 3650X, 3750, 3750X, 3850)
  • Fortinet firewalls (80C/81E, 90D, 100D/101E, 300C/300D, etc.)
  • Network monitoring tools (Solarwinds, GFI, etc.)

Job Details:

Company:  FedEx

Vacancy Type: Full Time

Job Location: Haltom City, TX, US

Application Deadline: N/A

Apply Here

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