
Website United Healthcare
Job Description:
Leverage your sales experience into a sales career with UnitedHealth Group. As a Inside Sales Representative, you’ll answer incoming calls from people interested in purchasing insurance supplements (no cold calling). You’ll solicit basic information, answer questions and provide options while serving as a consultant to help the callers select the right plan for their situation and budget.
Job Responsibilities:
- May make outbound calls to prospective members to follow up on questions or to current members to review current or new products and services
- Answer incoming phone calls from prospective members and identify the type of assistance and information the customer needs with the goal to convert the caller to a qualified lead and ultimately sale
- Ask appropriate questions and listen actively to identify specific questions or issues while documenting required information in computer systems
- Assist the prospect in completion of the enrollment application over the phone with complete, accurate and required information, consistent with product requirements and enrollment guidelines
- Using knowledge of the product portfolio to accurately assess the distinct needs of different prospects, explain the differences between various products, and assist the prospect member in selecting a product that best meets their unique needs
- Meet and maintain requirements for agent licensure, appointments, and annual product certification
- Meet the goals established for the position in the areas of: sales quota, attendance and other performance criteria.
Job Requirements:
- Ability to obtain all appropriate state insurance licenses completed during training
- You will be asked to perform this role in an office setting or other company location
- All new hires will be required to successfully complete the UHC Portfolio Agent New Hire training classes and demonstrate proficiency of the material
- High school diploma / GED (or higher) OR 10 years of equivalent working experience
- Ability to work regularly scheduled shifts within our hours of operation including the training period, where lunches and breaks are scheduled, with the flexibility to adjust daily schedule, and work over-time and/or weekends, as needed
Job Details:
Company: United Healthcare
Vacancy Type: Full Time
Job Location: Winston-Salem, NC, US
Application Deadline: N/A
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