Thursday , May 23 2024

United Healthcare Jobs – Clinical Administration Coordinator

Website United Healthcare

Job Description:

Like you, UnitedHealth Group is strong on innovation. And like you, we’ll go the distance to deliver high-quality care. As part of our clinical support team, you will be a key component in customer satisfaction and have a responsibility to make every contact informative, productive and positive for our members and providers. You’ll have the opportunity to do live outreach, educating members about program benefits and services while also helping to manage member cases. Bring your skills and talents to a role where you’ll have a chance to make an impact.

Job Responsibilities:

  • Manage administrative intake of members
  • Handle resolution/inquiries from members and/or providers
  • Assist the clinical staff with setting up documents/triage cases for Clinical Coverage Review
  • Work with hospitals, clinics, facilities and the clinical team to manage requests for services from members and/or providers
  • Process incoming and outgoing referrals, and prior authorizations, including intake, notification and census roles

Job Requirements:

  • Experience with Microsoft Word (ability to create, copy, edit, send and save documents), Microsoft Excel (create, edit, save documents) and
  • Microsoft Outlook (email and calendar management)
  • Must live in a location that can receive a UnitedHealth Group approved high – speed internet connection or leverage an existing high – speed internet service
  • High School Diploma / GED (or higher)
  • 6+ months of customer service experience

Job Details:

Company: United Healthcare

Vacancy Type: Full Time

Job Location: Greensboro, NC, US

Application Deadline: N/A

Apply Here