ulta beauty careers – General Manager

Job Description:

The General Manager (GM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth. The GM leads a team of 4-5 department managers and is accountable for all aspects of managing a single retail store, inclusive of the salon. This leader drives his/her business through a focus on performance (sales, service, and expense control), people (talent acquisition, training, and development), and process (standard operating procedures). This position requires a passion for process excellence, a drive for results, and the ability to lead and influence.

Job Responsibilities:

• Support continuous improvement by implementing company programs and influencing end-user adoption.
• Promote a culture of teamwork by working alongside the management team, establishing priorities, and providing clear direction.
• Meet or exceed goals related to total store sales, profitability, and operational excellence.
• Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty.
• Forecast and adjust payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
• Protect company assets and minimize loss by ensuring all store standards and operating procedures are met, including workplace safety, inventory control, and loss prevention.
• Review and interpret financial and operational reporting regularly, including store visit and audit results.
• Identify underperforming metrics and develop strategies that leverage company programs, tools, and resources to improve and grow the business.

Job Requirements:

Qualification & Experience:

• Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships with others, and leading and influencing
• Strong collaboration and interpersonal skills
• Strong organizational skills to manage multiple tasks with moving parts
• Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices)
• 3-5+ years of fast-paced, retail management, or other relevant work experience
• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
• Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
• Excellent written and verbal communication

Job Details:

Company: Ulta Beauty

Vacancy Type: Full Time

Job Functions: Sales, Management

Job Location:  Chicago, IL, US

Application Deadline: N/A

Apply Here

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