
Website Starbucks
Job Description:
As a District Manager, you enjoy the journey of developing extraordinary Store Managers, creating great customer experiences, impacting growth across Starbucks stores and being part of local communities. At Starbucks, we are performance-driven through the lens of humanity. You direct a multi-unit portfolio of stores by planning strategies and consistent implementation. You are a leader of leaders, developing diverse teams that know their markets, communities, and customers.
Job Responsibilities:
- Lead a team of leaders: motivate, coach and strengthen Store Managers as team leaders, retail operators, and business owners.
- Grow a portfolio of successful businesses: develop district-level strategies to achieve each store’s financial, operational and customer-service goals, while addressing each store’s unique strengths and challenges.
- Serve as a resource: provide expertise on key customer issues, team staffing and management, store operations and company policies and procedures.
Job Requirements:
- Ability to work full time (the work regularly demands in excess of 40 hours per week) including variable hours including early mornings, evenings, weekends and/ or holidays.
- Legal documentation establishing your identity and eligibility to be legally employed in the country in which you apply.
Qualification & Experience:
- 3+ years of experience in a customer service-oriented role
- Minimum High School or GED. Note: a college degree in business or a closely related field, OR 4+ years of US Military service may substitute for a portion of the required experience
- Experience in a multi-unit environment, knowledge of retail or restaurant industry operations and financial reporting
- Strong organizational, interpersonal and problem-solving skills
- 5+ years of retail experience managing 2 or more stores, departments or units, P&L, inventory, operations, and customer service
- 5+ years of management experience leading a team of 6 or more, including training and coaching, with strong leadership and communication skills
Job Details:
Company: Starbucks
Vacancy Type: Full Time
Job Functions: Management, Customer Service
Job Location: New York City, NY, US
Application Deadline: N/A
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