Wednesday , February 28 2024

RCL Vacancies Malelane – Retail Distribution Manager

Website RCL Foods

Job Description:

The Retail Distribution Manager will be expected to ensure that all aspects of customer account management pertaining to supply chain and distribution are fielded and addressed

Job Responsibilities:

  • Report on compliance of both Vector and the retail customer on variables as set out in service level and performance agreements.
  • Ensure that Vector and Customer master data is always aligned.
  • Conduct regular client reviews, reporting on key supply chain and distribution measurables and targets.
  • Manage relationships with the retail customer’s supply chain, logistics, buying, and store operations teams.
  • Manage communication between the internal Vector teams and the relevant supply chain, finance, and operation teams on the retail customer’s side.
  • Oversee and contribute to joint Vector & Retailer optimisation projects.
  • Provide support in identifying future long-term requirements of the network as well as identifying optimisation initiatives.
  • Represent the face of the business to the retail client and attend to customer requests, suggestions, concerns, and complaints.
  • Share regular reports with the retail customer covering key service levels, KPI’s and joint targets.
  • Ensure daily operational issues are channeled through the Vector Control Tower, Customer Service Centre and/or other relevant departments and resolved timeously.
  • Continuously analyse and improve service level and KPI reports in line with the retail customer’s requirements.

Job Requirements:

  • 5 years customer management experience in a supply chain, logistics, or secondary distribution environment
  • B Com Logistics / Supply Chain Degree or an Industrial Engineering Degree
  • Commercial costing and business development experience
  • Valid Code EB drivers’ license
  • 3 years experience in an FMCG environment

Job Details:

Company: RCL Foods

Vacancy Type:  Full Time

Job Location: Westville, KwaZulu-Natal, South Africa

Application Deadline: N/A

Apply Here