Ralphs Job Application – Courtesy Clerk

Job Description:

Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety of others.

Job Responsibilities:

• Offer assistance to customers with loading bags into their car.
• Return merchandise to store shelves.
• Gather shopping carts and return them to designated areas.
• Understand the store’s layout and have the ability to locate products and conduct price checks for cashiers.
• Display a positive attitude and a sense of urgency.
• Stay current with present, future, seasonal and special ads.
• Inform customers of grocery specials
• Adhere to all food safety regulations and guidelines.
• Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management.
• Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair.
• Promote trust and respect among associates.
• Create an environment that enables customers to feel welcome, important and appreciated by smiling, making eye contact, and answering questions regarding products sold throughout the store.
• Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products.
• Perform price checks.
• Strive for at least five items in the bag while ensuring that contents or items are not damaged.
• Follow best practices for bagging items in various types of bags (reusable/plastic/paper).

Job Requirements:

• Ability to handle stressful situations
• Knowledge of basic math (counting, addition, and subtraction)
• Ability to communicate effectively with customers, other employees and management.
• Be able to understand and follow instructions.
• Second language (speaking, reading and/or writing)
• Retail Experience

Job Details:

Company: Ralphs Grocery Company

Vacancy Type:  Full Time

Job Location: Laguna Hills, CA, US

Application Deadline: N/A

Apply Here

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