Ralphs Employment – e-Commerce Clerk

Job Description:

Select and gather products for customers on-line orders in the most efficient manner with attention to freshness and quality. Assemble customers on-line orders, process coupons and payment, and deliver and load orders to cars when customers arrive at store for pick up. Provide a positive customer service experience that makes customers want to return again to on-line shopping. Demonstrate the companys core values of respect, honesty, integrity, diversity, inclusion, and safety.

Job Responsibilities:

• Scan and bag orders on the go while following all bagging standards
• Communicate any substitutions or exceptions to customers order at time of pick-up
• Maintain organization and cleanliness of staging areas and equipment
• Report pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor
• Inspect equipment and notify store e-Commerce supervisor or other store management of items in need of repair
• Perform required opening and closing procedures
• Learn and adapt to new and improved processes
• Assist in training new e-Commerce team members
• Meet/exceed productivity standards
• Meet/exceed customer expectations for ease of shopping, variety, freshness, and cleanliness
• Adhere to local, state, and federal laws, food safety procedures, and company guidelines
• Receive customers orders from Order Selector according to guidelines; store products in optimal temperature zones
• Initiate and complete selection process for customers on-line orders
• Read and follow directions given in the note section
• Ensure quality and freshness of all items chosen
• Communicate with customers via a portable phone and respond to calls in a professional and timely manner

Job Requirements:

• Ability to work without supervision
• Ability to read shelf tags
• Excellent oral/written communication skills
• Basic math skills (i.e., counting, addition, and subtraction)
• Any experience in a production oriented or warehouse environment, stocking shelves, or experience as a cashier

Job Details:

Company: Ralphs Grocery Company

Vacancy Type:  Full Time

Job Location: Redondo Beach, CA, US

Application Deadline: N/A

Apply Here

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