Job Description: Create an outstanding customer experience through exceptional service. Establish and maintain a safe and clean environment that encourages our customers to return. Embrace the Customer 1 st strategy and encourage associates to deliver excellent customer service. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion and safety of others. Job Responsibilities: Inform customers of grocery specials Adhere to all food safety regulations and guidelines. Reinforce safety programs by complying with safety procedures and identify unsafe conditions and notify store management. Practice preventive maintenance by properly inspecting equipment and notify appropriate department or store manager of any items in need of repair. Notify management of customer or employee accidents. Clean up spills as needed, collect and pick up trash inside store and parking lot. Clean all areas inside and outside of store. Report all safety risks or issues, and illegal activity, including: robbery, theft or fraud. Collaborate with Front-end associates to encourage teamwork. Adhere to all local, state and federal laws, and company guidelines. Must be able to perform the essential functions of this position with or without reasonable accommodation. Promote trust and respect among associates. Create an environment that enables customers to feel welcome, important and appreciated by smiling, making eye contact, and answering questions regarding products sold throughout the store. Gain and maintain knowledge of products sold within the department and be able to respond to questions and make suggestions about products. Perform price checks. Strive for at least five items in the bag while ensuring that contents or items are not damaged. Follow best practices for bagging items in various types of bags (reusable/plastic/paper). Assist in removing customer's merchandise from bottom of basket (BOB) for checkout. Job Requirements: Ability to handle stressful situations Knowledge of basic math (counting, addition, and subtraction) Second language (speaking, reading and/or writing) Retail Experience Ability to communicate effectively with customers, other employees and management. Be able to understand and follow instructions. Job Details: Company: Ralphs Grocery Company Vacancy Type: Full Time Job Location: La Crescenta, CA, US Application Deadline: N/A Apply Here careers-trivia.com
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