
Website Petco
Job Description:
The incumbent must be able to perform all of the following duties and responsibilities with or without a reasonable accommodation. As a leader of people & pet care, execute all tasks skillfully and consistently through the following (as well as all other projects/duties as assigned):
Job Responsibilities:
- Responsible for all partner performance management in the store. – Demonstrate and support a continuous improvement and growth mindset.
- Schedule and adjust labor hours & payroll to maximize productivity, achieve sales & payroll goals, and complete workload.
- Review and interpret financial and operational reporting regularly, including store visit and audit results.
- Ensure quick and courteous service to all PETCO customers by helping partners determine the guest’s needs and by sharing product knowledge with partners to enable them to suggest the appropriate merchandise to meet the customer’s needs.
- Promote a positive culture of teamwork by working alongside the leadership team, establishing priorities, and providing clear direction.
- Market the store and its products, oversee planning of in-store and community events, such as adoptions, school visits and other local promotions and animal-welfare events.
- Create an environment that inspires and encourages the growth and engagement of partners.
- Build a team that embodies the Petco brand by delivering exceptional service and driving guest loyalty.
- Performance – Meet or exceed goals related to total store sales, profitability, and operational excellence.
- Identify underperforming metrics and develop strategies that leverage Petco programs, tools, and resources to improve and grow the business.
- Attract, hire, and retain a diverse team of top talent.
- Train, coach, and develop department level leaders and hourly store partners in all areas and functions required to run the store efficiently and to Petco standards, including the effective rollout selling models.
Job Requirements:
- The majority of job duties are conducted indoors, although occasional merchandise stocking, customer carry-outs, and bank deposits will require that an employee leave the store briefly. Because this position requires bending, kneeling, moving merchandise (up to 50 pounds, as necessary) and standing for long periods of time, there may be risk of injury resulting from failure to follow safety precautions and procedures. A limited amount of travel will be required.
Job Details:
Company: Petco
Vacancy Type: Full Time
Job Location: Los Angeles, CA, US
Application Deadline: N/A
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