Monday , May 20 2024

OUTsurance Careers – Retentions Advisor

Website OUTsurance

Job Description:

Our retention advisors are responsible for handling difficult calls. It is their responsibility to retain clients and make sure these clients remain part of the OUTsurance family.

Job Responsibilities:

  • Dealing with client queries and complaints on all levels in a competent, efficient and professional way, in accordance with the quality standards that are in place and in accordance with the values of OUTsurance.

Job Requirements:

  • Negotiations
  • Administration skills
  • Interpersonal and communication skills
  • Keyboard skills
  • Selling skills

Qualification & Experience:

  • Applicants that have been working in the financial services industry prior to December 2010, preference will be given to applicants with their FAIS Regulatory Exams (RE1) completed. Applicants without prior financial advice experience will not be prejudiced
  • FAIS accreditation is essential
  • Minimum Matric qualification or equivalent qualification
  • Previous call centre experience – preferably in a sales or retention environment
  • Extensive sales experience is essential

Job Details:

Company: OUTsurance

Vacancy Type: Full Time

Job Location: Centurion, Gauteng, SA

Application Deadline: N/A

Apply Here

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