Thursday , May 23 2024

LifeTime Careers – Member Onboarding Manager

Website LifeTime Fitness

Job Description:

The Member Onboarding Manager owns all aspects of business acquisition with LT Training through an organized and passionate engagement with both our new and existing members. The M.O.M. will lead and manage a cohort of on-boarding specialists and other high member engagement fitness professionals each day, assuring that all of our members at Life Time Fitness are given the opportunity to be connected to their area of passion and reach their Healthy Way of Life goals.

Job Responsibilities:

  • Attends weekly business and education, leadership and national leadership meetings
  • Manages the set-up and execution of major in-club LT Training events
  • Plans and manages the execution of hitting the Sales-not-Service budget of location
  • Acts as the Manager On Duty during designated time blocks
  • Delivers Member Facing Appointments including Onboarding Sessions and Training
  • Conducts shadows of member experience interactions to assure a quality experience
  • Assures all work out workshops are properly set-up and cast for
  • Reaches out to all non-connected members in their first 90 days
  • Conducts fitness professional file audits each month
  • Manages the phone call log of all new members each month

Job Requirements:

  • CPR and AED certified
  • 3 years of personal training experience
  • Certified Personal Trainer
  • Ability to perform aerobic activity for the duration of a class and to bend, stand, walk, reach, climb or lift up to 50 pounds
  • Knowledge of fitness, cardiovascular training, nutrition, program design, and exercise techniques

Qualification & Experience:

  • 1 year of supervisory or management experience
  • 2 to 3 years of sales experience
  • Degree in Kinesiology, Sports Medicine or other related field or a combination of education and experience
  • 1 year as a Life Time Training Personal Training Assistant Department Head
  • High School Diploma or GED
  • 2 years of program design experience

Job Details:

Company: LifeTime Fitness

Vacancy Type: Full Time

Job Functions: Other

Job Location: Chanhassen, MN, US

Application Deadline: N/A

Apply Here