Wednesday , February 28 2024

Kohls Careers Apply Online – Customer Service Supervisor

Website Kohl's 

Job Description:

Builds customer loyalty by reinforcing Kohl’s customer service philosophies and best practice. Directs workflow, orients and trains associates and demonstrates Kohl’s service approach.

Job Responsibilities:

  • Maintains organization of the registers and service desk areas
  • Executes workload and distributes tasks to support the customer experience
  • Serves as a leader on duty to ensure a positive and compelling customer experience
  • Oversees daily functions of the Cash Office (i.e. register and cash balancing, change orders, authorizing voided transactions, supplies, over/short research)
  • Supervises and assists in accurate and efficient processing of customers’ requests and transactions
  • Delivers the highest level of customer service supporting Kohl’s “Yes We Can” culture through effective problem solving
  • Trains associates to maximize performance and customer experience
  • Observes associate performance and provides feedback in partnership with Assistant Manager/Store Manager

Job Requirements:

Qualification & Experience:

  • Ability to work as part of a team and interact effectively with others
  • Ability to lift 50 pounds on an occasional to frequent basis
  • Basic computer skills
  • Prior experience in sales, customer service or other work with the public
  • Basic math and reading skills, legible handwriting and attention to detail
  • Effective verbal and written communication skillsPrior experience working with a team

Preferred

  • Prior experience in sales, customer service or other work with the public
  • Prior experience working with a team

Job Details:

Company: Kohl’s

Vacancy Type: Full Time

Job Functions: Customer Service, Information Technology

Job Location: Blue Ash, OH, US

Application Deadline: N/A

Apply Here

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