Thursday , February 22 2024

Jobs at Hilton – Housekeeping Supervisor

Website Hilton

Job Description:

A Housekeeping Supervisor is responsible for supervising room attendants to deliver an excellent Guest and Member experience while monitoring housekeeping standards and assisting the Head Housekeeper.

Job Responsibilities:

  • Achieve positive outcomes from guest queries in a timely and efficient manner
  • Represent the needs of the team to others in the hotel
  • Be environmentally aware
  • Manage guest requests, including VIP amenities and communicating them to the relevant team members
  • Ensure guest laundry is cleaned and delivered in a timely manner
  • Carry out lost property procedures
  • Daily allocation of rooms and deep cleaning tasks to team members
  • Routine inspection of guest bedrooms to ensure they meet standards
  • Supervise Room Attendants
  • Comply with hotel security, fire regulations and all health and safety legislation
  • Aware of all room categories and amenities
  • Assist Head Housekeeper with training requirements
  • Report maintenance issues to Maintenance/Engineering Department

Job Requirements:

  • Ability to work on their own or in teams
  • Committed to delivering a high level of customer service
  • Willingness to develop team members and self
  • Positive attitude
  • Good communication skills
  • High standards of cleanliness
  • IT proficient

Qualification & Experience:

  • Experience in the hotel/cleaning industry
  • Experience in managing/supervising a team in a similar role

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: York, England, UK

Application Deadline: N/A

Apply Here