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Website JD Sports
Job Description:
In this role, you will assist the Retail Management team in the day to day running of the designated stores within a specific area. Taking ownership of a number of duties while making sure that the stores KPIs are achieved. Furthermore, in the Manager’s absence, you will be the first point of contact, therefore you will motivate the workforce to drive sales and offer exceptional customer service while exceeding targets and maintaining the standards of the business.
Job Responsibilities:
- Ensure that personal appearance and standard of dress for the internal team is in line with company guidelines.
- Have an understanding of the Customer Service measuring programme, Customer Satisfaction Surveys
- Ensure that customers are given considerate and responsible service throughout their visit.
- Deal with inquiries and complaints resolving the issue at the earliest opportunity in a professional manner.
Job Requirements:
- Willing to travel.
- Strong verbal and written communication skills.
- IT skills – Microsoft Outlook, Word and Excel.
- Excellent Time Management skills.
Qualification & Experience:
- Retail Management experience.
Job Details:
Company: JD Sports
Vacancy Type: Full Time
Job Location: Blackpool, England, UK
Application Deadline: N/A
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