Saturday , March 2 2024

JD Sports Careers – Store Colleague

Website JD Sports

Job Description:

To provide an excellent customer experience by offering expert advice and knowledge to help customers make the best choices that fulfil their needs. Take pride in and maintain excellent store standards and demonstrate Fishing Republic’s mission and values.

Job Responsibilities:

  • Observe customer buying signals offer assistance at the right time to ensure you are offer help when it matters most
  • Replenish and maintain stock levels to ensure a high availability
  • Create inspiring displays that showcases our products and potential outdoors experiences Duties and Responsibilities:
  • Offer alternative solutions to customers when a product they wanted are unavailable so the customers needs are still fulfil
  • Serve customers promptly and give them a fond farewell
  • Show a genuine interest in the customers needs to identify and recommend the right products to fulfil the customer’s needs
  • Resolve any concerns a customer may have to remove any doubts about the products they are buying
  • Support all departments to maintain a high level of customer service
  • Make customers feel welcome by acknowledging them when they enter the store
  • Exceed customer expectations
  • Take pride in maintaining store and department standards inside and out by create inspiring displays to showcase our products
  • Create excitement around the products and the possibilities they offer to help the customer visualise the potential opportunities
  • Create an environment where customers are made to feel welcome and are given an excellent shopping experience by providing brilliant product knowledge and advice to fulfil all customer needs
  • Taking pride in the store’s appearance and ensuring store standards are maintained at all times
  • Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customers needs are met
  • Take personal ownership development by keeping up to date with product knowledge
  • Help customers to make the decision to buy the products that are right for their needs
  • Maintain and replenish stock levels to maximise stock availability for customers

Job Requirements:

  • Attentive and keen eye for detail
  • A passion for customer and a proven record of delivering excellence in this area
  • Ability to demonstrate that you have a hands on approach
  • Excellent problem solver
  • Excellent team worker
  • Clear, confident communicator with excellent verbal, listening and written communication skills
  • Ability to demonstrate you have worked in a team effectively
  • GCSE in Maths and English is preferable
  • Basic IT skills would be preferred
  • Time Management
  • Ability to read customer cues
  • A passion for customer and a proven record of delivering excellence in this area
  • Knowledge of fishing and related products is essential
  • Ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the customer experience.

Qualification & Experience:

  • Experience of effectively prioritising workload to achieve goals and objectives
  • Relevant experience of retail or similar service focused role
  • Experience of working in a high performing team

Job Details:

Company: JD Sports

Vacancy Type: Full Time

Job Location: Swindon, England, UK

Application Deadline: N/A

Apply Here