Job Description: Fishing Republic is among the largest of UK fishing tackle shops. Passionate about angling, we are committed to bringing you the best choice of fishing equipment and value across the whole sport. From coarse and carp fishing gear, to sea, fly, predator and specialist tackle for sale, we stock a huge range of products, Including bite alarms and fishing reels from over 100 of your favourite brands. Job Responsibilities: Make customers feel welcome by acknowledging them when they enter the store Take pride in maintaining store and department standards inside and out by create inspiring displays to showcase our products Serve customers promptly and give them a fond farewell Help customers to make the decision to buy the products that are right for their needs Support all departments to maintain a high level of customer service Create inspiring displays that showcases our products and potential outdoors experiences Duties and Responsibilities: Resolve any concerns a customer may have to remove any doubts about the products they are buying Show a genuine interest in the customers needs to identify and recommend the right products to fulfil the customer’s needs Taking pride in the store’s appearance and ensuring store standards are maintained at all times Create excitement around the products and the possibilities they offer to help the customer visualise the potential opportunities Observe customer buying signals offer assistance at the right time to ensure you are offer help when it matters most Exceed customer expectations Create an environment where customers are made to feel welcome and are given an excellent shopping experience by providing brilliant product knowledge and advice to fulfil all customer needs Take personal ownership development by keeping up to date with product knowledge Ask customers what was wrong with a product if it is returned and offer replacements or alternatives to ensure the customers needs are met Replenish and maintain stock levels to ensure a high availability Maintain and replenish stock levels to maximise stock availability for customers Offer alternative solutions to customers when a product they wanted are unavailable so the customers needs are still fulfil Job Requirements: Knowledge of fishing and related products is essential Ability to not only deliver standards but to step back & challenge the accepted way of doing things to improve the customer experience. Basic IT skills would be preferred Ability to demonstrate that you have a hands on approach GCSE in Maths and English is preferable Time Management Clear, confident communicator with excellent verbal, listening and written communication skills Excellent team worker Attentive and keen eye for detail Excellent problem solver A passion for customer and a proven record of delivering excellence in this area A passion for customer and a proven record of delivering excellence in this area Ability to demonstrate you have worked in a team effectively Ability to read customer cues Qualification & Experience: Relevant experience of retail or similar service focused role Experience of effectively prioritising workload to achieve goals and objectives Experience of working in a high performing team Job Details: Company: JD Sports Vacancy Type: Full Time Job Location: Worcester, England, UK Application Deadline: N/A Apply Here vacanciesforyou.xyz
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