JD Jobs – Store Manager

Job Responsibilities:

• Have a strong understanding of the Customer Service measuring programme, Customer Satisfaction
• Making sure that all new product and the advertised product is all visible and in the correct locations.
• Attract, engage and motivate customers into making purchases in store by using the latest visual techniques.
• Drive consistency within your internal teams to achieve the highest service levels.
• Ensure mannequins, displays, and windows are updated in accordance with Visual Merchandising guidelines.
• Maintain customer retention by providing first class service.
• Management development should be prioritised by the use of the in-house Trainee Management Academy.
• Develop existing team members and encourage progression within the company.
• Manage in-store devices in order to capitalise on a wider range of products.
• Following a weekly brief, ensure that this is applied to your store and maintain high visual standards.
• Keep track of internal progression, ensuring all personnel completes the relevant E-Assessments.
• Ensure that targets are achieved and, where possible, exceeded.
• Analyse Oracle reports to assist you in making key sales decisions.
• Hold regular training meetings within the store, making sure the team around you are able to maintain the high standards required.
• Deal with inquiries and complaints and resolving the issue/request.
• Confident use of the store’s dashboard to analyse Footfall, Average Transaction Value, and conversion, applying this to the store environment.

Job Requirements:

• IT skills- Microsoft Outlook, Word and Excel.
• Excellent Time Management skills
• Strong verbal and written communication skills.