Thursday , February 22 2024

Hilton Hotel Careers – F&B Service Staff

Website Hilton

Job Description:

A F&B Service team member is responsible for delivering an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request.

Job Responsibilities:

  • Provide prompt, unobtrusive, attentive service
  • Maintain a high profile during service while being polite and helpful
  • Keep your station clean and clear at all times
  • As a F&B team member you are responsible for providing an excellent Guest experience by ensuring that food and drinks are prepared and that proper recommendations are offered to Guests upon request. Specifically, you will be responsible for performing the following tasks to the highest standards:
  • React promptly and deal with any spillages or breakages
  • Issue additional cutlery/glasses, bread and butter as required
  • Communicate any issues to the station waiter/restaurant Manager
  • Cleaning stations and being aware of waiter needs
  • Run trays from the server to the station
  • Ensure the customers dining experience is one to remember
  • Take instruction from the chef’s and senior waiters, anticipate their requirements

Job Requirements:

  • Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both customers and colleagues
  • Be flexible, responding quickly and positively to changing requirements
  • Maintain a high customer service focus by approaching your job with customers always in mind
  • Maintain high team focus by showing co-operation and support to colleagues in pursuit of the department goals

Qualification & Experience:

  • Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn skills and knowledge in order to improve your personal performance

Job Details:

Company: Hilton

Vacancy Type: Full Time

Job Location: Cologne , DE

Application Deadline: N/A

Apply Here

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