
Website Hilton
Job Description:
Manage meeting inquiries of an assigned portfolio of clients in HWS office, increasing business and productivity from them, with support and direction from Manager, Hilton Direct & Account Director, in line with the overall Hilton Direct strategy.
Job Responsibilities:
- Develop strong relationships and partnerships with key accounts; enhance client awareness of key regions and hotels
- To present the Hilton Worldwide hotels in a professional manner towards negotiating partners in line with Hilton’s Values
- To reach agreed goals and to deliver incremental revenue for all Hilton Worldwide hotels
- Enforces policies and procedures to improve overall operations and effectiveness.
- Documents development of business opportunity within relevant systems and reports them accordingly
- Assesses actual performance compared to targets
- Be responsible for the accurate and transparent use of Salesforce for opportunity handling and analysing data
- Strategic identification of potential new accounts and business opportunities
- Identify and qualify meeting needs of clients, presenting suitable solutions and proposals; convert business opportunities into business transactions
- Acts as communicator between accounts and hotels, shares brand knowledge with clients and client knowledge with hotels
- Ensure proposals and contracts presented negotiated with customers are checked / validated
Job Requirements:
- Proficient in Microsoft Office applications
- Good in interpreting and analysing data
- Understanding of sales process; tools, measurements and systems
- Ability to use own initiative and a “can do” attitude to identify, prioritise and implement actions required to achieve functional goals- solution oriented
- Understanding of business needs of hotels and clients
- Usage and knowledge of other Sales Systems, e.g. Salesforce
- Ability to direct collaboration among the team(s) and external resources
- Good knowledge of market segments
- Strong administrative and organizational focus to work in a highly structured way
- Able to manage conflict
- Willingness to develop and take responsibilities while working within a team but also self-dependent
- Understanding of competition and marketing strategies
- Persuading and influencing skills
- Effective collaborative skills to build positive relationships with internal and external stakeholders
- High level of verbal and written communication skills
Qualification & Experience:
- Fluency in English, Language skills German and/or Polish and/or Russian
- High School/ GED
- Education: BA/BS/ Bachelors Degree or equivalent
- Previous experience in a similar role or similar environment
Job Details:
Company: Hilton
Vacancy Type: Full Time
Job Location: Frankfurt, Hesse, DE
Application Deadline: N/A
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