Thursday , February 22 2024

HEB Job Application 2020 – Customer Service Rep

Website H-E-B

Job Description:

As a Customer Service Representative, you’ll be responsible for providing a well-stocked and well-maintained department while providing superior customer service. You’ll stock and properly rotate products on a daily basis, while maintaining all department and safety / sanitation standards.

Once you’re eligible, you’ll become an Owner in the company, so we’re looking for commitment, hard work, and focus on quality and Customer service. ‘Partner-owned’ means our most important resources–People–drive the innovation, growth, and success that makes H-E-B The Greatest Omnichannel Retailing Company.

Job Responsibilities:

  • Builds, stocks, maintains, and takes down store displays
  • Stocks and rotates items as needed
  • Merchandises product effectively
  • Maintains standards in shrink, safety, inventory control, and sanitation
  • Organizes merchandise on pallets to make the department presentable to the public
  • Assists with inventory control; loads, unloads, and moves product
  • Checks shipments for out-of-date and damaged product to ensure freshness and quality of products
  • Properly handles and maintains the operation of all equipment
  • Provides superior customer service
  • Organizes, cleans, and prepares back area for the night crew and incoming trucks
  • Uses suggestive selling techniques to meet customer needs and build department sales
  • Ensures integrity of shelf tags and signage in department; may create / prepare signage, as needed
  • Complies with departmental SOPs and store operating procedures
  • Cleans and sanitizes sales floor, display cases, prep areas, and equipment
  • Answers customer questions regarding products and assists them with selections; helps customers locate store merchandise
  • Performs the duties of Customer Service Assistant as needed

Job Requirements:

  • Communication and interpersonal skills
  • Completion of Company Orientation and Safety Training (upon hire)
  • Planning and organizing skills
  • Work with Customers, staying attentive to their needs
  • Strong customer service skills
  • Perform the following, based on your Department
  • Reading and writing skills
  • Function in a fast-paced, retail environment, in detailed and precise tasks
  • Minimum age 18 (mandatory)
  • High school diploma (or equivalent)

Job Details:

Company: H-E-B

Vacancy Type:  Full Time

Job Location: Richmond, TX, US

Application Deadline: N/A

Apply Here