Monday , May 20 2024

Firstrand Call Centre Jobs – Test Analyst

Website FirstRand

Job Description:

To create testing procedures for complete programs within a suite of programs. To provide input into test plans, writing test cases and conducting testing.

Job Responsibilities:

  • Contribute towards content of procedure guides and manuals for business users.
  • Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members by providing input to business requirements.
  • Coordinate and execute all test activities for allocated projects and conduct test estimation, prepare and submit test plans for sign-off by ensuring alignment between the test environment and production environment.
  • Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions by resolving queries fast and effectively.
  • Action test plans by unpacking the requirements that includes regression testing, system analysis and reviews and create design steps from test cases, execute system validation plans (and liaise with the business Analysts and technical teams in order to compile test scripts).
  • Continuously assess own performance, seek timely and clear feedback and request training where appropriate and needed.
  • Comply, understand and implement all steps and methodology within IT development and meet governance in terms of legislative, audit risk and process requirements for the Test Analysis Environment.
  • Upgrade existing test scripts to effectively test enhancements and new requirements and execute automated test scripts.
  • Manage testing defects and involve relevant business staff in quality assurance testing analysis.
  • Manage achievement of required execution of service activities captured in the Testing Capacity Model, by receiving and allocating of test requirements.
  • Increase operational efficiency and suggest solutions to enhance cost effectiveness.
  • Build and sustain collaborative working relationships with relevant peers and stakeholders in order to achieve productivity synergies.
  • Provision of an efficient service for the test analysis function through careful and timeous analysis, planning, execution, reporting and updating of all related information.

Job Requirements:

  • 3 to 5 Years experience, including at least 3 years testing experience.
  • Minimum: Diploma or required certification in testing or programming.
  • Preferred: Degree and/or relevant certification including ISEB/ISTQB Certification; TMap Next Engineer; ISTQB Advanced Analyst.
  • Preferred: Banking Industry Experience.

Job Details:

Company: FirstRand

Vacancy Type:  Full Time

Job Location: Johannesburg, Gauteng, South Africa

Application Deadline: N/A

Apply Here

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