Costa Jobs in Birmingham – Team Leader

Job Description:

At Costa Coffee we are passionate about amazing coffee. As a Barista Maestro you’ll lead the team to inspire memorable moments for thousands of customers, creating a warm environment and delivering perfection, therefore having previous leadership experience will set you up for success.

Job Responsibilities:

• Deploy the team according to the trading pattern, ensuring right people in the right place to maximise sales
• Implement new marketing POS, and brief the teams on new recipes / seasonal ranges to ensure continued excellence to maximise every opportunity
• Maintaining accurate stock levels and ensuring all on-site stock is well stored and persevered.
• Deliver health & safety, cleanliness and drive understanding and importance of the COSTA Check
• From the quality of an espresso to the maintenance of equipment, to monthly coffee excellence scores, you’ll drive the highest of standards every time
• Manage the day to day operations of the store when required, being accountable in the absence of the Store Manager
• Train and accredit new Barista’s, inspiring their new adventure with Costa

Job Requirements:

• Excellent interpersonal skills, and obsessive about customer service
• Constant desire to overachieve by turning knowledge into operational excellence
• Previous Team Leader experience in a fast-paced environment
• Flexible approach and can do attitude, as each day can offer exciting new challenges
• A passion for coffee, customers and colleagues – because sharing your Latte art is a part of the day job
• Career driven with a willingness to learn and be bold, brave and action-orientated
• Ability to embrace challenges in a fast-paced, team-driven environment

Job Details:

Company: Costa

Vacancy Type: Full Time

Job Location: Birmingham, England, UK

Application Deadline: N/A

Apply Here

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