Thursday , May 23 2024

Chapters Jobs – Associate, Product Quality & Compliance

Website Chapters

Job Description:

Dedicated to telling stories and creating experiences, Indigo is always looking for bright, energetic and customer-focused people who can help bring our exciting mission to life in one of our more than 150 Indigo, Indigospirit, Chapters and Coles stores across Canada. We offer a variety of exciting opportunities at our retail stores, distribution centres, and home office for people who share our passions and want to be part of a dynamic and enriching culture.

Job Requirements:

  • Monitors and controls testing protocol library, creating, and maintaining regulatory and performance standards.
  • Ensuring Indigo’s product quality requirements are adhered to by internal stakeholders and effectively communicated to vendor community
  • Develops effective quality management plans, determining steps and actions to be taken by suppliers to ensure product meets Indigo’s brand promise
  • Investigates product incidents with appropriate follow up with internal and external stakeholders
  • Reviews test and pre-shipment inspection reports providing timely direction to vendors on next steps and corrective actions
  • Evaluates prototypes with design, sourcing, and merchant partners, making recommendations on product requirements

Qualification & Experience:

  • Experience working with global sourcing teams
  • University degree or equivalent in a related discipline
  • 3-5 years’ experience with consumer goods or retail quality management and/or product management
  • Ability to leverage exceptional interpersonal and communication skills to develop productive business relationships
  • Be flexible and adaptable to changing priorities
  • Ability to work in a fast-paced, dynamic environment, both independently as well as part of a team across all levels of the organization Strong written and verbal skills
  • Some travel may be required

Job Details:

Company: Chapters

Vacancy Type: Full Time

Job Location: Toronto, ON, CA

Application Deadline: N/A

Apply Here