Thursday , May 23 2024

Chapters Hiring – Customer Experience Representative

Website Chapters

Job Description:

You’ll help to cultivate an environment that promotes authentic employee and customer experiences and are guided by our culture and mission of adding joy. You role model the Indigo Beliefs by being authentic, seeking inspiration and knowing your audience, and you influence your customers through the stories you tell; connecting them to our brand.

Job Responsibilities:

  • Engage and connect with our customers on the floor
  • Leverage our product to tell stories
  • Add joy to our customers’ lives
  • Curate specific product collections for each customer you meet
  • Create a warm and welcoming environment in our stores
  • Ensure Visual Standards are followed and maintained
  • Role model Indigo’s High Performance Characteristics
  • Seek information regarding new products, promotions and programs

Qualification & Experience:

  • Experience in specialty retail or a retail environment preferred but not required
  • Demonstrated commitment to creating an exceptional employee and customer experience
  • Adaptability, flexibility and a willingness to learn new things and be exposed to all aspects of the store
  • Availability to work a flexible schedule, including evenings, weekends, holidays, overnights and early mornings (if required for the role)
  • Ability to lift medium to large items, up to 40 pounds, while using appropriate equipment and safety techniques
  • Ability to be mobile on the sales floor for extended periods of time

Job Details:

Company: Chapters

Vacancy Type:  Part-time

Job Location: Milton, ON, CA

Application Deadline: N/A

Apply Here

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