Capital One Summer Internship – Lead Content Strategist

Job Description:

We are currently seeking a Lead Content Strategist to join our team. We are passionate about crafting effective customer conversations and shaping the direction of our user experience by giving content a voice in the design process.

Job Responsibilities:

• Building and leading successful teams through career development by mentoring, coaching, and elevating others
• Managing through shifting priorities to provide clear direction and input on product definition
• Engaging in portfolio prioritization to help set the strategy for the team
• Advocating for the customer through human-centered design methods, ensuring our products speak their language
• Collaborating with technology, product, and business teams to uncover customer and business needs – then translating them into intuitive and engaging digital experiences
• Translating complex ideas into understandable concepts using natural language to design end-to-end user experiences
• Championing design-centered approaches grounded in product research and analysis, and always representing the perspective of content strategy
• Guiding team members in strategy, research, alignment, analysis, and content design execution tasks

Job Requirements:

• Familiarity with content creation for cross channel experiences
• At least 5 years of journalism, content creation, editorial, or information architecture experience
• At least 3 years of experience leading a team
• Experience leading large bodies of work, including design work
• Experience managing a cross-functional team
• Comfortable working with a variety of business partners and delivering outcomes
• Experience managing a team
• Comfortable working across agile and legal teams
• Familiarity with working in an established design system

Job Details:

Company: Capital One

Vacancy Type: Full Time

Job Functions: Information Technology, Engineering

Job Location: McLean, VA, US

Application Deadline: N/A

Apply Here

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