Amazon Job Vacancies – Technical Account Manager

• Consult with a range of partners from developers through to C-suite executives
• Uplift customer capabilities by running workshops, brown bag sessions, etc.
• Provide detailed reviews of service disruptions, metrics, detailed pre-launch planning
• Solve a variety of problems across different customers as they migrate their workloads to the cloud
• With a bias for action, you’ll proactively find opportunities for customers to gain additional value from AWS
• You’ll build solutions, provide technical guidance and advocate for the customer
• Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers
• Ensure AWS environments remain operationally healthy whilst reducing cost and complexity
• Using your technical acumen and customer obsession, you’ll drive technical discussions regarding incidents, trade-offs, and risk management
• Develop trusting relationships with customers, understanding their business needs and technical challenges

Job Requirements:

• Understanding of DevOps practices and tools, including: Continuous Integration / Deployment, Puppet, Docker, Kubernetes, Chef etc.
• Understand operational parameters and troubleshooting for a combination of the following: Compute, Storage, Networking, CDN, Databases, DevOps, Big Data and Analytics, Security, Applications Development
• Ability to juggle tasks and projects in a fast-paced environment
• Customer obsessed
• Programming or scripting skills with a combination of Java, Python Perl, Ruby, C#, and/or PHP

Qualification & Experience:

• Experience in a similar role as a Technical Account Manager, Consultant, Solutions Architect, Platform Engineer, Systems Engineer, Cloud Architect etc.
• Previous experience as a Software Engineer, Developer, DevOps Engineer etc.
• Professional experience with AWS and/or other cloud offerings such as Azure, Google Cloud Platform etc.
• Internal enterprise or external customer-facing experience with the ability to clearly articulate to small and large audiences