United Healthcare Jobs – Installation Specialist

Job Description:

The Employer Installation Specialist is responsible for the installation of assigned accounts, including, but not limited to: structure building and billing set up, structure revisions, researching & resolving structure issues, database loading, and preparation of plan materials such as administrative documents and customer education materials. Positions are responsible for overall employer contract loading using various databases and/or source documents. May research installation issues & develop customer specific resolutions. May include auditing contract loads for adherence to quality measures and reporting standards.

Job Responsibilities:

• Research and resolve structure issues
• Maintain acceptable and appropriate quality levels and production turnaround times
• Interact with our Product Business Analysts and internal customers
• Prepare plan materials such as administrative documents and customer education materials
• Analyze and code state-approved forms
• Assist with the development of process improvements for the department
• Use test cases to ensure proper coding and deploying effective products

Job Requirements:

• Experience using Microsoft Excel for data entry, creating new presentable documents
• Experience acting as a liaison between business and IT teams
• High School Diploma / GED (or higher)
• 1+ years of experience working with process improvement teams
• Experience writing and executing test plans in either a QA or UAT capacity
• Project coordination experience
• 1+ years of knowledge of project methodologies
• Proficiency with computer and Windows PC applications, which includes the ability to learn new and complex computer system applications

Job Details:

Company: United Healthcare

Vacancy Type: Full Time

Job Location: Hartford, CT, US

Application Deadline: N/A

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