Ulta USA Careers – Retail Sales Manager

Job Description:

The Retail Sales Manager (RSM) is responsible for leading through Ulta Beauty’s mission, vision, and values in order to develop a high-performing team that consistently delivers top-line sales growth within the mass category (including color cosmetics, skincare, sun care, bath, beauty tools, haircare, and the Ulta Beauty brand). The RSM leads a team of Beauty Advisors and is accountable for all aspects of the mass business, including sales, service, and operational process. This leader drives his/her business through a focus on performance (sales and in-store events), people (guest service and associate training), and process (operating procedures and compliance standards). This position requires a drive for results, a passion for the beauty industry, exceptional guest service, and the aptitude to learn and teach extensive product knowledge.

Job Responsibilities:

• Build a team that embodies the Ulta Beauty brand by delivering exceptional service and driving guest loyalty.
• Create an environment that inspires and encourages the growth and engagement of associates.
• Review and interpret financial and operational reporting regularly, including store visit and audit results.
• Attract, hire, and retain a diverse team of top talent.
• Train, coach, and develop associates using company programs, tools, and resources.
• Plan and execute in-store events that deliver an unrivaled guest experience while delivering on sales and payroll goals.
• Promote a culture of service excellence amongst the leadership team by sharing best practices, establishing priorities, and providing support.
• Establish professional brand partner relationships that foster a shared interest in collaboratively delivering on sales and service goals.
• Meet or exceed goals related to mass category sales, service, and operational excellence.

Job Requirements:

Qualification & Experience:

• Ability to react under pressure, use good judgment in ambiguous situations, and be flexible/adaptable
• Proficient with basic technology (e.g., POS system, Microsoft Office programs, and Apple devices)
• Strong collaboration and interpersonal skills
• Leadership management: experience with attracting, developing, and motivating top talent, swiftly adapting to change and leading others through the change-curve, developing collaborative relationships
• with others, and leading and influencing
  Retail management: proven ability with monitoring inventory levels, achieving operational excellence, driving a service culture, and executing merchandising directives
• 2-3+ years of fast-paced, retail management, or other relevant work experience
• Financial management: success with driving top-line sales, interpreting reporting data, managing payroll budgets, and controlling expense
• Strong organizational skills to manage multiple tasks with moving parts
• Excellent written and verbal communication

Job Details:

Company: Ulta Beauty

Vacancy Type: Full Time

Job Functions: Sales Management

Job Location: Mesquite, TX, US

Application Deadline: N/A

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