Signature Jobs in Dallas – Air Concierge

Job Description:

Provides ground support and customer service for crew members and their passengers.

Job Responsibilities:

• Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper.
• Resolve customer requests, questions and concerns regarding the Company’s services or products.
• Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures.
• Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio.
• Assist customers with loading and unloading baggage as needed.
• Assist with taking fuel orders, catering and ground transportation as needed.
• Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures.
• Marshal incoming and departing general aviation aircraft in accordance with Company standards.
• Transport customers by vehicle to and from airport terminal and local hotels as needed.
• Escort crew and passengers to and from aircraft.

Job Requirements:

• High School diploma or GED
• Prior customer service experience preferred.
• Strong interpersonal, oral and written communication skills.
• Must possess a valid state driver’s license.
• Read and interpret documents such as safety rules and procedure manuals.
• Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume.
• Read, write and fluently speak and understand the English language.
• Communicate clearly with peers, internal and external customers.

Job Details:

Company: Signature Flight Support

Vacancy Type: Full Time

Job Location: Dallas, TX, US

Application Deadline: N/A

Apply Here

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