Job Description: Provides ground support and customer service for crew members and their passengers. Job Responsibilities: Ensure all departing aircraft have all requested amenities such as catering, coffee, ice and newspaper. Resolve customer requests, questions and concerns regarding the Company’s services or products. Identify crewmembers, passengers, visitors and vendors in accordance with the Company’s security procedures. Communicate with customers via telephone, fax, face to face, e-mail, ConciAir system or Unicom/air to ground radio. Assist customers with loading and unloading baggage as needed. Assist with taking fuel orders, catering and ground transportation as needed. Comply with Company policies and procedures related to customer service standards, ramp, safety and security procedures. Marshal incoming and departing general aviation aircraft in accordance with Company standards. Transport customers by vehicle to and from airport terminal and local hotels as needed. Escort crew and passengers to and from aircraft. Job Requirements: High School diploma or GED Prior customer service experience preferred. Strong interpersonal, oral and written communication skills. Must possess a valid state driver’s license. Read and interpret documents such as safety rules and procedure manuals. Apply concepts of basic math to calculate figures and amounts such as discounts, percentages, area and volume. Read, write and fluently speak and understand the English language. Communicate clearly with peers, internal and external customers. Job Details: Company: Signature Flight Support Vacancy Type: Full Time Job Location: Dallas, TX, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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