Sephora Careers – Assistant Manager, Client Services

Job Description:

At Sephora, we know our success is based on the fearless leadership of our teams. Each of our retail locations has unique needs to best serve both its clients and staff, and we rely on our Leads, Store Directors, Specialists, and District Managers to manage multiple aspects of their businesses as if it was their own. This allows them to pay it forward as role models for their teams—the teams that impact our clients every day.

As a Assistant Manager, Client Services, you will be responsible for overseeing service, classes & event execution in a specific Sephora Store location. You will be responsible for ensuring that all Services Coordinators and employees perform Sephora’s services within Sephora standards and that the team achieves and exceeds company objectives. In addition, you will:

Job Responsibilities:

• Manage the development of artistry skills and certifications on the team
• Regularly act as the Client Experience & Logistics Leader within the store
• Engage with employees and clients on-stage whenever possible
• Demonstrate a strong understanding of the store’s sales performance and business opportunities.
• Drive sales and services at the Studio
• Ensure that the Services Coordinators are adequately trained to effectively manage the Studio and drive services
• Ensure staffing levels are adequate to support a smooth flow of clients receiving services and keeping seats filled

Job Requirements:

• Ability to lift and carry up to 50 pounds, bend/stretch to stock shelves, stand/walk the sales floor for entire shift and work in a fragrance filled environment
• Ability to demonstrate strong client service skills
• Demonstrated effective time management and problem-solving skills
• Flexible availability to work during “peak” retail hours such as nights, weekends, and holidays
• Adherence to Sephora’s dress code and other policies in the Sephora Employee Handbook
• One to three years’ experience in a similar role at a similar volume store or equivalent internal experience
• Proven ability to influence peers and provide feedback

Job Details:

Company: Sephora

Vacancy Type: Full Time

Job Functions: Customer Service Information Technology

Job Location: Carmel, IN, US

Application Deadline: N/A

Apply Here

vacanciesforyou.xyz