Job Description: Sanlam Developing Markets [SDM] (a wholly-owned subsidiary of Sanlam Life Limited) is one of the top financial services providers in the South African entry-level and emerging middle market. It aims to understand the unique requirements of clients and offers a wide range of simple and affordable financial solutions that cover needs such as funeral insurance, savings for education, life cover and personal accident plans. In terms of the Sanlam Group Governance Policy, SDM is managed by the SA Retail Mass cluster, which is part of the Sanlam Life and Savings cluster within the Sanlam Group. The cluster focusses on retail porducts, as well as group schemes. Job Responsibilities: Client communication: Ensure that all Client Communication in the Value Change are distributed and monitored. Provide input to resolving audit findings related to client communication. Sending bulk ad hoc communication to clients. Act as Liaison between bidvest and SDM. Act as liaison between users, business solutions/SGT in terms of development requirements. JIRA log prioritisation: Responsible for the effective management of product backlog. This includes ensuring that the product backlog is visible, transparent and clear to all, and shows what the Scrum team will work on next. Orders the items on the product backlog to achieve goals and optimise the value of the work of the development team. Documents the underlying business cases, risk assessments, prototypes, write proposals, creates functional requirements for new applications and major changes to existing applications made possible by information and communication technology. Product owner for BAU support. Provide input to business cases. Provide support to Ops on all system related issues. Act as liaison between users, business solutions/SGT in terms of development requirements. Identifies and examines business needs and determines timely and effective solutions to business functions and processes. Acts as a bridge between the business and the IT development team. Bridges the gap between product development and operational processes within the product life cycle. Assists with defining the scrum team's product vision. Responsible for the analysis of small applications or part of a team on larger applications. Responsible for the systematic and methodical investigation, analysis and documentation of all or part of a business area in terms of business functions and processes and the information they use. Product owner for Project support: Stake holder management. Translate business owners vision to actionable tasks. Write user stories for development team. Prioritise logs pertaining to project deliveries. Ensure effective delivery of projects. Product release management and testing. Monitoring and reporting on IT/Business solution delivery and performance. Job Requirements: Matric/Grade12 Product life cycle Documentation reviews Business Expertise 6-8 years relevant experience in an operational claims environvvnment Leadership 2-3 years experience in a leadership role Experience in process documentation Product owner/similar courses would be an advantage Interpersonal skills Job Details: Company: Sanlam Vacancy Type: Full Time Job Location: Johannesburg, Gauteng, South Africa Application Deadline: N/A Apply Here vacanciesforyou.xyz
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