RBS Job Openings – Relationship Management Apprenticeship

Job Description:

Taking on an apprentice role could be a fantastic starting point or change for your career. You’ll receive support every step of the way, with guidance, training and mentoring to help you reach your full potential. Your line manager will set you up with goals and an individual learning plan, to help you to complete professional qualifications or technical training that you’ll need to be successful in your role.

Job Responsibilities:

• Promoting new digital services to encourage customers to use these channels,
• Proactively speaking with customers to deepen relationships, resolving queries, as well as working with other areas of the organisation to meet customer needs
• Developing your knowledge and capabilities to undertake the job
• Understanding our customer needs and meeting those needs with the right products and services
• Completing your learning plan on time, which may include passing exams, submitting workbooks and providing evidence of your development
• Working closely with your apprenticeship learning provider and developing positive relationships with a wide range of colleagues

Job Requirements:

• The ability to manage your time effectively and prioritise your work
• Strong numerical and logical skills
• Strong communication and stakeholder management skills
• A proactive and inquisitive mindset, with the ability to challenge and offer solutions
• The ability to maintain a strong customer focus
• Good planning and organisational skills with the ability to prioritise effectively
• An innovative and creative mindset

Job Details:

Company: RBS

Vacancy Type: Full Time

Job Location: Glasgow, Scotland, UK

Application Deadline: N/A

Apply Here

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