Thursday , March 28 2024

Qatar National Bank Careers – Performance Measurement Analyst

Website Qatar National Bank

Job Description:

You will be responsible for supporting the design, development, analysis, interpretation and presentation of statistical data, from community information systems, to support the many performance functions.

Job Responsibilities:

  • Assist the Business Relationship Manager in defining, negotiating and agreeing on Service Level Agreements with the business.
  • Coordinate and act as the focal point of contact between all business units, suppliers and sections within IT for areas related to IT Performance Measurement.
  • Assist with benchmarking analysis for services
  • Translate business forecasts into infrastructure requirements for assigned services.
  • Work with development, QA, data center operations and vendors to define capacity metrics, tools and process for data collection.
  • Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints.
  • Recommend tuning of systems and makes recommendations to IT management on the design and use of systems to help ensure optimum use of all hardware and operating system software resources
  • Build and maintain Performance Measurement models to project infrastructure requirements (servers, storage, network bandwidth, etc) to support QNB applications.
  • Implement and manage Capacity Management process to ensure the performance IT meets the evolving demands of business.
  • Assist in the development and ongoing production of performance reports for a specific range of services

Job Requirements:

Qualification & Experience:

  • 6 or more years of IT experience, with 2 or more years in Performance Measurement and Management.
  • Experience in IT Performance Measurement of systems, Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform.
  • Bachelor Degree in Computer Science, Computer Engineering, Computing Performance Analysis or any related subject.
  • ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus

Job Details:

Company: Qatar National Bank

Vacancy Type: Full Time

Job Functions: Information Technology

Job Location: Doha, QA

Application Deadline: N/A

Apply Here

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