Job Description: You will be responsible for supporting the design, development, analysis, interpretation and presentation of statistical data, from community information systems, to support the many performance functions. Job Responsibilities: Assist the Business Relationship Manager in defining, negotiating and agreeing on Service Level Agreements with the business. Coordinate and act as the focal point of contact between all business units, suppliers and sections within IT for areas related to IT Performance Measurement. Assist with benchmarking analysis for services Translate business forecasts into infrastructure requirements for assigned services. Work with development, QA, data center operations and vendors to define capacity metrics, tools and process for data collection. Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints. Recommend tuning of systems and makes recommendations to IT management on the design and use of systems to help ensure optimum use of all hardware and operating system software resources Build and maintain Performance Measurement models to project infrastructure requirements (servers, storage, network bandwidth, etc) to support QNB applications. Implement and manage Capacity Management process to ensure the performance IT meets the evolving demands of business. Assist in the development and ongoing production of performance reports for a specific range of services Job Requirements: Qualification & Experience: 6 or more years of IT experience, with 2 or more years in Performance Measurement and Management. Experience in IT Performance Measurement of systems, Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform. Bachelor Degree in Computer Science, Computer Engineering, Computing Performance Analysis or any related subject. ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus Job Details: Company: Qatar National Bank Vacancy Type: Full Time Job Functions: Information Technology Job Location: Doha, QA Application Deadline: N/A Apply Here vacanciesforyou.xyz