Website Qatar National Bank
Job Description:
You will be responsible for supporting the design, development, analysis, interpretation and presentation of statistical data, from community information systems, to support the many performance functions.
Job Responsibilities:
- Assist the Business Relationship Manager in defining, negotiating and agreeing on Service Level Agreements with the business.
- Coordinate and act as the focal point of contact between all business units, suppliers and sections within IT for areas related to IT Performance Measurement.
- Assist with benchmarking analysis for services
- Translate business forecasts into infrastructure requirements for assigned services.
- Work with development, QA, data center operations and vendors to define capacity metrics, tools and process for data collection.
- Document the need for any increase or reduction in hardware resources based on service level requirements and cost constraints.
- Recommend tuning of systems and makes recommendations to IT management on the design and use of systems to help ensure optimum use of all hardware and operating system software resources
- Build and maintain Performance Measurement models to project infrastructure requirements (servers, storage, network bandwidth, etc) to support QNB applications.
- Implement and manage Capacity Management process to ensure the performance IT meets the evolving demands of business.
- Assist in the development and ongoing production of performance reports for a specific range of services
Job Requirements:
Qualification & Experience:
- 6 or more years of IT experience, with 2 or more years in Performance Measurement and Management.
- Experience in IT Performance Measurement of systems, Technical Design, Implementation, and Maintenance on wide variety of platform including the main banking platform.
- Bachelor Degree in Computer Science, Computer Engineering, Computing Performance Analysis or any related subject.
- ITIL foundation certificate is a must and ITIL practioner or ITIL Expert is a plus
Job Details:
Company: Qatar National Bank
Vacancy Type: Full Time
Job Functions: Information Technology
Job Location: Doha, QA
Application Deadline: N/A
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