Petsmart Careers – UX Design Lead

Job Description:

Be a key leader in helping define future-state digital products and experiences that help Pet parents care for their loved ones. We are looking for a talented and data-driven UX designer to join our growing UX team. The ideal designer will have a passion for designing efficient and easy interfaces and experiences that not only empower but delight our Pet parents. You would lead a team focused primarily on the Services, Loyalty & Community experience, helping guide Pet parents through our Pet Services offerings and Treats program. If you enjoy delivering products and experiences that are both functional and useful, while also story-driven, you will be a good fit for this role.

Job Responsibilities:

As a team lead of the PetSmart Services, Loyalty & Community UX team you’ll have the opportunity to work with other talented UX designers and product experts in designing future-state interfaces and experiences for our Pet parents. This position requires a hyper-focused lead to handle responsibilities including:

• Using business requirements, research, data, and technical feedback to develop scenarios, use cases and customer journeys
• Working through the iterative design process while applying empathy design tactics and practices to all work
• Directing and collaborating with IT partners to see designs from prototype to implementation
• Rapid prototyping of interfaces and experiences to define feature definitions

Job Requirements:

• Degree in human interaction, interaction design, visual design, or 5 years UX design experience
• Experienced professional knowledge of designing thinking principles & common UX practices
• Demonstrate proficiency within Adobe Creative Suite, Miro and other design tools
• Ability to prototype in Adobe XD and other prototyping tools
• Thorough understanding of iOS Human Interface & Material UI design guidelines and principles
• Deep collaboration & communication skills
• Experience in creating and supporting design systems
• Ability to multi-task and contribute to think-out loud design sessions
• Capable of understanding and leveraging user testing findings & user data to lead design recommendations/improvements
• 1 year managing a team of UX designers
• 1 year working within an Agile environment
• 3 years designing web applications for both web and mobile app
• Experience in creating and supporting design systems
• Excellent ability to communicate designs and ideas to product managers and IT partners

Job Details:

Company: Petsmart

Vacancy Type: Full Time

Job Functions: Retail

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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