Petco Job Application For Guest Advisor

Job Description:

Job Responsibilities:

• Politely and professionally respond to inquiries regarding products, services and pricing via the telephone.
• Act as a personal shopper/information center for customers as they enter the store and be 100% focused on customer service.
• Provide quick and courteous service to all PETCO customers and their pets by determining their needs and sharing product knowledge to suggest the appropriate merchandise and services to satisfy them.
• Bend, kneel, lift (up to 50 pounds, as necessary) and stand for long periods of time.
• Be familiar with all new products and services in order to be able to engage with customers regarding new product and services features and benefits.
• Be knowledgeable about pet-related events/resources and related costs within the community including dog parks, dog or cat shows, pet-friendly hotels, etc.
• Express passion about animal welfare and maintain integrity in the work area.

Job Requirements:

• The majority of job duties are conducted indoors, although merchandise stocking and customer carry-outs will require that an associate leave the store briefly. Because this position requires bending, kneeling, lifting (up to 50 pounds, as necessary) and standing for long periods of time. The large majority of this associate’s time will be spent in direct contact with our customers.

Job Details:

Company: Petco

Vacancy Type: Full Time

Job Location: Phoenix, AZ, US

Application Deadline: N/A

Apply Here

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