Job Description: Promotes and ensures the efficient, profitable and effective operations of the Grooming Salon. Responsible for achieving targeted goals of the grooming salon to include sales, gross margin, labor percentage, Voice of the customer/guest experience metrics, supply costs, staffing, guest satisfaction and the daily operations of the salon. Job Responsibilities: The incumbent must be able to consistently perform all the following duties and responsibilities with or without a reasonable accommodation. Ensure the safety, health and well-being of animals by following Petco standards, policies and procedures. Exhibits a high level interest in animal welfare. Follow pet parent’s instructions and/or Breed Profiles/Standards when clipping or trimming an animal’s coat. Provides courteous service to all guests by utilizing INTENT behaviors in the salon. Reviews guest experience surveys & results with General Manager and works with salon staff to develop action plans. Job Requirements: Minimum high school diploma (its equivalency i.e. GED) or the equivalent work experience. Some college level business/management courses is preferred. Qualification & Experience: 5 years’ experience in guest service roles as a store partner is preferred. Experience supervising partners, or demonstrating an aptitude for training, motivation and sales techniques, and analytical abilities is preferred. Minimum two years’ experience in all breeds grooming is required. Experience monitoring and providing direction to Grooming partners is preferred. Previous supervisory experience and prior retail experience are preferred. Job Details: Company: Petco Vacancy Type: Full Time Job Location: Los Angeles, CA, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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