Patagonia Job Application – General Manager

Job Description:

As the General Manager, you recruit, coordinate, motivate and lead a team in one of Patagonia’s retail stores. You maintain your store as a hub for environmental activism, sport and positive vibes. You act as an ambassador for Patagonia in your business community. You positively network across stores and channels while thinking of ways to support the broader success of retail. You ensure that our customer-service experience is best-in-class: consistent, authentic, engaging and aligned with Patagonia’s core values. You lead by example and inspire your team to live Patagonia’s mission, both in the store and in the community. As the General Manager, you are ultimately responsible for all aspects of the store.

Job Responsibilities:

• You instill in your employees the importance of customer service and that the retail experience is where the brand comes to life.
• You train and empower staff to make decisions aligned with Patagonia’s values and act generously in all customer matters.
• You engage, elevate and partner with grassroots nonprofit organizations through retail grants and other partnerships, including events, product donations and activism activities.
• You operate an environmentally responsible business by recycling, conserving energy and using alternative modes of transportation.
• You foster a seamless customer experience by making every effort to find merchandise across Patagonia’s sales channels.
• In conjunction with the District Manager and Assistant Manager, you strategize to meet expense and profit goals.
• You inspire and facilitate staff conversation, innovation, and education about environmental issues.
• By hosting events, using social media and marketing tools, and elevating campaigns, you connect your community to important environmental and social issues.

Job Requirements:

• Able to stand/walk for extended periods of time.
• Continually able to reach overhead, bend, squat, kneel and carry products necessary for customer service, inventory stocking and store merchandising.
• Continually able to walk up and down a staircase carrying boxes, products and other necessary items.
• Able to regularly perform store maintenance: sweep, vacuum, empty trash, clean.
• Well-connected and engaged in your local community. Experience managing a team of people and a passion for growing and developing employees.
• Demonstrates highly developed emotional intelligence.
• Ability to make sound judgment calls in the best interest of the customer, the business and the team.
• Flexible amidst competing priorities and adaptable to the fast-paced environment of a retail store while rallying the team with positivity.

Job Details:

Company: Patagonia

Vacancy Type: Full Time

Job Location: Los Angeles, CA, US

Application Deadline: N/A

Apply Here

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