Ontario Public Service Jobs – Customer Service Rep

Job Description:

WSIB offices remain closed due to COVID-19. Our priority is the health and wellness of employees and the people of Ontario. As such, this position may involve working from home, within Ontario, for all or part of the duration of this position. Now is an exciting time to join the Customer Care department of the WSIB! We are growing with people who believe that every time, every Customer deserves our best. If you have a passion for service and a desire to work in an organization where you can make a difference, bring your best to the WSIB. We offer great compensation, a supportive team environment, and opportunities for career growth. We work in a busy Contact Center environment, but we are not just here to answer the phone. We are Here to Help. If you think you would be a good fit for this great opportunity, we would love to hear from you!

Job Responsibilities:

• Provide occasional backup for receptionist counselor, records and mailroom to cover breaks and lunch periods.
• Answer an Automatic Call Distributor telephone system, providing information and assistance to workers, employers, representatives and internal business partners or others in response to telephone enquiries
• Incumbent may perform a range of clerical duties during non-peak periods while still available to answer telephone

Job Requirements:

• One year and five months prior experience in customer service.
• High school completion plus additional specialized courses or certificate program of up to one year or equivalent skills level.

Job Details:

Company: OPS

Vacancy Type: Full Time

Job Location: Mississauga, CA

Application Deadline: N/A

Apply Here

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