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Website Netcare
Job Description:
The Customer Care Consultant is responsible for answering phones, patient scheduling and registration, patient files and the casualty patient waiting area.
Job Responsibilities:
- Handling of basic enquiries and taking messages for staff
- Patient Admissions
- Telephone Etiquette
- Attend to patients / customers / visitors both telephonically and in person in a professional manner
- Screening telephone calls or transferring them to other members of staff
- Assist patients to accurately complete appropriate forms and documents for the required information
Job Requirements:
- Computer Literate
- Knowledge of medical aids
Qualification & Experience:
- 2 years’ experience in frontline reception in a clinic/hospital environment
- SAP experience
- ME + experience
Job Details:
Company: Netcare
Vacancy Type: Full Time
Job Location: East London, Eastern Cape, SA
Application Deadline: N/A
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