Neiman Marcus Jobs in Atlanta – Client Development Lead

Job Description:

The Client Development Lead is assigned to a specific store. This role is responsible for supporting all growth and development strategies for targeted customer segments at the store level, enabling Associates to cultivate, develop, and strengthen relationships with customers of the Neiman Marcus brand.

Job Responsibilities:

• Leverages available reports to ensure team of Associates is achieving overall Client Development and selling KPIs
• Executes all Client Development-specific initiatives in-store in partnership with the Group Sales Manager and the Market / Metro Manager
• Implements company initiatives of Customer Cultivation, Omni Selling Tools and Omni Selling and Service
• Performs detailed action plans for the store handed down by the Market / Metro Managers
• Builds close, familiar relationships with top clients and identifies opportunities for store to strengthen Private Client Relations (PCR) experiences
• Assists in coordinating in-store experiences (e.g., fitting room, events)
• Implements and launches PAT tests
• Scales and ensures that in-store roles of the Client Development team are clearly defined and have clear measurements of success
• Provides feedback to the Managers and Directors on how initiatives are progressing
• Coaches and mentors Associates on best practices (e.g., building relationships, personalized communication, product knowledge)
• Partners with Group Managers to monitor performance of team members and identifies opportunities

Job Requirements:

• 2-4 years of relevant experience, luxury retail fashion experience preferred
• 4-year degree preferred
• Excellent oral and written communication skills
• Strong attention to detail
• Motivated and results driven
• “Win together” mentality
• Basic proficiency with MS Office Product Suite, advanced proficiency with Excel preferred
• Certain roles may require standing, bending, climbing stairs, and lifting and carrying up to 10 pounds
• Associates must be willing to work a flexible schedule based on business need, which will include evenings, weekends, and holidays

Job Details:

Company: Neiman Marcus

Vacancy Type: Full Time

Job Location: Atlanta, GA, US

Application Deadline: N/A

Apply Here

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