Job Description: To create and increase revenue and economic profit from new and existing clients in order to achieve the banks strategic objectives and create shareholder value. Job Responsibilities: Analyze customer satisfaction survey results to identify problems. Suggest improvements and implement action plans aligned to divisional customer service strategy to improve efficiencies and outputs. Obtain buy-in for developing new and/or enhanced processes (e.g. operational processes) that will improve the functioning of stakeholders' businesses by highlighting benefits in support of the implementation of recommendations. Conduct regular portfolio reviews with clients to ensure optimum value and client retention. Identify potential new clients through prospecting to increase client base and grow market share. Ensure service level agreements are adhered to by following business unit process and procedure Engage with collaborative partners through collaboration forums and networks. Conduct business activities in line with internal and external service level agreements. Grow revenue through acquisition activities and cross sell and up sell to achieve financial targets. Manage costs and impairments to minimise revenue leakage and losses. Understand role relevant systems and processes and implement to minimise risk. Perform in depth financial needs analysis to identify cross sell and up sell opportunities in line with business goals Be primary point of contact for clients by being accessible according to Nedbank client service strategy. Regular proactive interaction with clients to build and maintain relationships in line with business unit strategy. Job Requirements: Banking knowledge and procedures Principles of project management Data analysis Communication Strategies Research methodology Decision-making process Business writing, terms and definitions, acumen, and principles Industry trends Relevant regulator, software, and systems knowledge Qualification & Experience: NQF Level 6 or Higher in a Financial or Business related field essential Matric / Grade 12 / National Senior Certificate Valid driver's license and own reliable transport is essential 4-5 years' Relationship management experience in the financial sector a must 2-3 years’ experience in Business Acquisition essential Experience in a Sales and Deal Origination related to a Corporate Client Portfolio within a Banking / Financial Services environment would be advantageous Job Details: Company: Nedbank Vacancy Type: Full Time Job Location: Polokwane, Limpopo, SA Application Deadline: N/A Apply Here vacanciesforyou.xyz
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