
Website Nedbank
Job Description:
To provide world class service by attending to teller related transactional and banking requirements; needs of clients and refer cross sell opportunities.
Job Responsibilities:
- Comply with risk standards and take corrective action (i.e. investigations of inter-teller transfers) by confirming actual cash on hand and bank cheques on hand balances (could include branch holdings / treasury)against system balances; at start of day; end of day and at regular intervals.
- Enable the further processing of inter-bank transfers by preparing all transactional documents and originals (WASTE) in the required format by the required deadline for hand over to couriers.
- Seeks opportunities to improve business processes and systems by identifying and recommending effective ways to operate and add value to Nedbank.
- Achieve business strategy (e.g. Green Strategy) by participating and supporting corporate responsibility initiatives.
- Avoid and minimise losses by controlling counter and drop safe limitsaccording to policy.
- Prevent fraud; risks and losses by referring any occurrences outside of mandate or authentication procedure to the Team Leader.
- Act as Brand ambassador by displaying appropriate behaviour and Nedbank values.
- Ensure accuracy and prevent fraud; risks and losses by authenticating clients and transactions and by following relevant procedure and policies.
- Contribute to a culture conducive to the achievement of transformation goals by participating in Nedbank culture building initiatives (e.g. Surveys etc.).
Job Requirements:
- Interacting with diverse people
- Performing teller transactions
- Changing behaviour to meet the demands of changes at work
- Interacting with external customers
- Managing customer expectations
Qualification & Experience:
- Matric / Grade 12 / National Senior Certificate
Job Details:
Company: Nedbank
Vacancy Type: Full Time
Job Location: Cape Town, Western Cape, SA
Application Deadline: N/A
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