Job Description: To understand and contribute to clients' product applications from start to finish by ensuring the Life Insurance targets are achieved. Job Responsibilities: Achieve set targets on production and quality. Continuously develop own expertise in terms of professional, industry and legislation knowledge. Build and maintain relationships with clients and internal and external stakeholders. Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service. Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed. Positively influence and participate in change initiatives. Capture all data accurately on relevant systems according to agree upon SLA's Provide accurate information and advice to clients and stakeholders to ensure that the client receives the appropriate after sales services. Escalate client queries to the relevant department or stakeholders. Engage telephonically with clients to understand their interest in the product. Make recommendations to improve client service and fair treatment of clients within area of responsibility. Ensure that missing and outstanding information throughout the client's onboarding process (such as application, medicals etc.) is proactively followed up on. Job Requirements: Interpersonal skills, Communication skills Skills required: Planning and organizing, Time management, Data capturing , Qualification & Experience: Qualification: Grade 12 or equivalent qualification. Biology essential;1 year Certificate in Financial Service Industry or Insurance; Knowledge of the financial services or insurance industry. Job Details: Company: Momentum Vacancy Type: Full Time Job Location: Centurion, Gauteng, SA Application Deadline: N/A Apply Here vacanciesforyou.xyz
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