Momentum Vacancies Centurion – Underwriting Intern

• Achieve set targets on production and quality.
• Continuously develop own expertise in terms of professional, industry and legislation knowledge.
  Build and maintain relationships with clients and internal and external stakeholders.
• Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service.
• Deliver on service level agreements made with clients and internal and external stakeholders in order to ensure that client expectations are managed.
• Positively influence and participate in change initiatives.
• Capture all data accurately on relevant systems according to agree upon SLA’s
• Provide accurate information and advice to clients and stakeholders to ensure that the client receives the appropriate after sales services.
• Escalate client queries to the relevant department or stakeholders.
• Engage telephonically with clients to understand their interest in the product.
• Make recommendations to improve client service and fair treatment of clients within area of responsibility.
• Ensure that missing and outstanding information throughout the client’s onboarding process (such as application, medicals etc.) is proactively followed up on.

Job Requirements:

• Interpersonal skills, Communication skills
• Skills required: Planning and organizing, Time management, Data capturing ,

Qualification & Experience:

• Qualification: Grade 12 or equivalent qualification. Biology essential;1 year Certificate in Financial Service Industry or Insurance; Knowledge of the financial services or insurance industry.