Job Description: To assist with providing and efficient and effective service to clients by providing support to the consulting team. Job Responsibilities: Build and maintain a network of relationships with internal clients ensuring effective service delivery to consultants Assist with first line queries ensuring that they are resolved or escalated timeously Maintain a S14 register and assist with the monitoring of all section 14s applications, ensuring that the process followed is in line with legislation Take ownership for driving career development Maintain a register of all Pension Fund Adjuducator (PFA) complaints, ensure adherence to agreed timelines Maintain a consistent service delivery to consultants’ team that will result in client retention and satisfaction Build and maintain effective relationships with internal and external clients Ensure client retention by ensuring successful service delivery to senior fund relationship consultants Participate and contribute to a culture which builds rewarding relationships, facilitates feedback and provides exceptional client service Develop and maintain relevant databases and records for the team, for ease of reference and retrieval of data Assist with the preparation of agendas, board packs, minutes and file notes for client meetings ensuring quality and accurate reporting Assist with and follow up on action items from client meetings ensuring the timelines as agreed on are clearly stated Submit documentation to the regulator and follow up regularly to ensure timeous finalization Continuously develop own expertise in terms of professional, industry and legislation knowledge Job Requirements: Client Commitment Drive for results Collaboration Self - awareness Diversity and Inclusiveness Impact and Influence Job Details: Company: Momentum Vacancy Type: Full Time Job Location: Sandton, Gauteng, South Africa Application Deadline: N/A Apply Here vacanciesforyou.xyz
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