Momentum graduate Programme 2023 – Distribution Support Manager

Job Description:

The Office Manager (OM) supports the Momentum Distribution Services (MDS) operations team by organising and co-ordinating office administration and procedures, in order to ensure organisational effectiveness and efficiency through world-class leadership of the administrative team.

Job Responsibilities:

• Responsible for all system, process and technology training requirements for all internal and external stakeholders (ability to train)
• Administrative support to Regional Sales Manager
• Manage escalation process to resolution and identify and fix process inefficiencies.
• Manage general operations and infrastructure including but not limited to:
• POPIA,
• Lease management including being concept driver of the branch of the future
• Optimal connectivity
• FICAA principles and any other legislative compliance requirements.
• Security and safety of People
• Accurate reporting, measure results to continuously improve delivery.
• Execution of panel management has to be aligned with our Game plan credo and it expected that person understands the impact of linkage changes
• Manage business efficiency through the management and optimisation of people, processes, systems and technology.
• Responsible for all area specific training and events which includes RSVP
• Treat Customers Fairly (TCF),
• Successful management of new business process
• Daily workflow management and effective resource planning, identification of service failures and problem resolution.
• Manage the implementation of standard operating procedures and uphold good quality and service standards.
• Adhere to Way of work document
• Implement and monitor the application of good governance principles,

Job Requirements:

• Proven minimum of two years’ office management experience in financial service industry,
• Experience within the MDS Sales environment will be an advantage,
• Valid driver license.
• Grade 12/Matric
• Relevant NQF 7 business related tertiary level qualification
• Proficient in Afrikaans and English (both written and verbal).

Job Details:

Company: Momentum

Vacancy Type:  Full Time

Job Location: Cape Town, Western Cape, South Africa

Application Deadline: N/A

Apply Here

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