McKesson Jobs at Memphis – Business Coordinator

Job Responsibilities:

• Implementation and Onboarding : Support CFaaS Director of Pharmacy Services to provide an efficient, accurate, and cost-effective customer implementation and onboarding experience:
• Periodically review transactions for accuracy and initiate updates, adjustments, and credits as needed
• Communicate effectively with internal and external customers to provide issue resolutions and de-escalate customer concerns
• Customer Support: Ensure customer satisfaction by serving as primary customer contact, providing day to day account support and issue resolution:
• Partner with teams across the Enterprise to ensure all implementation milestones are achieved (Master Data, Sales, Contracts, Credit, PSaS DC Ops, etc.)
• Oversee customer facing SLA’s to ensure all response and notification timelines are consistently met
• Support CFaaS Director of Pharmacy Services to create customer onboarding plan and timelines
• Coordinate with 3rd party couriers to proactively identify, communicate, and resolve customer shipping issues

Job Requirements:

• Ability to manage multiple priorities, projects, and tasks and ensure deadlines are met
• Excellent communication skills in all forms (verbal, written, and listening)
• Prioritization skills to balance the needs of internal/external customers
• Strong organizational, time management, and follow-up skills
• Proficient in Microsoft office suite
• Ability to interact with all levels of employees and management

Job Details:

Company: McKesson

Vacancy Type: Full Time

Job Location: Memphis, TN, US

Application Deadline: N/A

Apply Here

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