
Website Lowes
Job Description:
The Assistant Store Manager leads a team of associates who work together to ensure our customers receive exceptional service while shopping in a clean, safe, well-stocked store. The Assistant Store Manager is accountable for achieving sales and margin goals while driving operational efficiencies and maximizing overall customer satisfaction with the Lowe’s in-store experience. At times, the Assistant Store Manager is expected to provide full leadership over the store. The Assistant Store Manager collaborates with peers on the store leadership team as well as the District Manager and Area support staff to assess the needs of our customers and develop the best methods for achieving service, sales, and operational objectives.
Job Responsibilities:
- Ensures associates pursue sales leads and generate the right amount and type of leads
- Maintains relationships with the store’s top Pro accounts and local Pro Sales Manager (where applicable)
- Manages all inventory, merchandising, sales and customer service activities in departments such as Lawn and Garden, Electrical, Plumbing, Hardware, Tools, and Pro
- Drives execution of Installed Sales, Special Order Sales (SOS), and Pro Sales across assigned departments
- Adhering to company safety policies and procedures while working.
- Identifies any barriers to superior service and communicates those barriers as well as the solutions in a timely manner
- Interviews, selects, develops and provides direct leadership over a team that support product categories in assigned area
- Models the behaviors that are needed to deliver SMART customer service, maintain an in-stock position, and keep the store clean and safe for customers
- Teaches and demonstrates effective use of Lowe’s selling and service model
Job Requirements:
- 3 years of experience leading associates in a retail environment.
- Knowledge of interior/exterior product categories (e.g., Lawn and Garden, Electrical, Plumbing, Hardware, Tools, building materials)
- Bachelor’s degree in related field (in asset)
- Experience working in a fast-paced, cross-functional work environment.
- 1 years of experience performing manager-on-duty responsibilities, including management of daily store operations and processes within and beyond assigned areas of responsibility.
- Strong working knowledge of Microsoft Office Suite.
Job Details:
Company: Lowes
Vacancy Type: Full Time
Job Location: Kitchener, CA
Application Deadline: N/A
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