Job Description: Kohl’s mission is to inspire and empower families to lead fulfilled lives; you are at the forefront for bringing this into action. You will create a first-class omnichannel experience by promoting a hospitality mentality in all areas of the store for Kohl’s Customers and Associates. You will play a large part in driving store sales and profit by ensuring customer satisfaction and brand standards through the hiring, training and development of associates in customer engagement, operations and merchandise presentation. Job Responsibilities: Assist and guide associates on the point of commerce process Lead the execution on all merchandising directives Communicate and educate associates on key priorities to support Sales, Service and Loyalty Control the flow of merchandise by ensuring associates are replenishing merchandise, making products readily available to customers Exercise good judgment and discretion in making necessary management decisions Create a hospitality mentality among all associates on the sales floor, creating a best in class customer experience Collaborate with the store executive team to develop and execute associate retention strategies Maintain a customer-ready store environment, ensuring associates are responsible for maintaining high standards of recovery and merchandising Collaborate with fellow store executives to identify trends and opportunities to make business recommendations Continuously develop and coach all associates, including appraising their performance for the purpose of recommending and executing on promotions or other changes in position Recruit, interview and hire talent Demonstrate product knowledge, understanding customer demand and merchandising best practices to recommend selection and placement Ensure associates adherence to Kohl’s policies and procedures Foster a collaborative and engaged environment, addressing and managing associate concerns Assess and allocate resources to support business and workload demands Job Requirements: Open and close the store on an as needed basis Demonstrated ability to lead and develop a large team of associates Ability to occasionally work overnight. Strong organizational skills with the ability to multi-task Experience working with all levels of management, building partnerships Experience working in a fast paced and changing environment Multiple years experience managing a significant retail volume in a fast paced customer service environment Anticipate challenges and obstacles developing solutions to these problems Job Details: Company: Kohl's Vacancy Type: Full Time Job Functions: Sales Business Development Job Location: Havertown, PA, US Application Deadline: N/A Apply Here vacanciesforyou.xyz
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