Website JD Sports
Being part of the store’s Junior Management team you will provide managerial support and help maintain and improve the levels of customer service throughout your section. You will provide assistance in the supervision of all staff while maintaining the standards of the shop floor. Furthermore, you will deal with certain managerial processes on a daily basis as instructed by Store Management.
- Provide customers with excellent levels of Customer service.
- Monitor staff service levels in order to maximise store sales.
- Utilise in-store devices, making sure that the customer is offered the whole product range.
- Use reports to assist you in product placement of key selling lines.
- Deal with customer complaints and enquires, providing the best possible outcome.
- Ensure the personal appearance of sales staff is in line with company guidelines.
- Ensure that targets are achieved and, where possible, exceeded.
- Excellent Time Management skills
- IT skills- Microsoft Outlook, Word and Excel.
- Strong verbal and written communication skills.
Qualification & Experience:
- Retail Supervisor experience would be advantageous.
Company: JD Sports
Vacancy Type: Full Time
Job Location: Elgin, Scotland, UK
Application Deadline: N/A